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Apartment Ratings > Reviews for Saddlebrook Apartments > Nightmare apartment experience

Apartment Review for Saddlebrook Apartments - Lexington, KY

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  • Saddlebrook Apartments
  • 215 Codell Dr
  • Lexington, KY 40509
  • (606) 266-1191
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Apartment Review
Nightmare apartment experience
Review Date: 7/13/2009
Reviewer: Anonymous

I lived at saddlebrook for two years and it was the worst two years I've ever had in any apartment. The second month (July 2007) I lived there our air conditioner broke and they didn't fix it for two weeks. It was 95 degrees inside the apartment and pretty much unlivable. The management didn't think this was a problem and didn't want to reimburse me for anything. After our air conditioner was "fixed" it still could only ever cool the apartment by about 10 degrees, if it was 90 out it wasn't going to be comfortable in the apartment. A month later and the water drainage pipe for the air conditioner which is positioned brilliantly in the middle of the ceiling started leaking disgusting water all on the carpet. They took a week to fix it. Most of these apartments are larger then other comparable units, but BE WARNED they have practically no insulation what so ever. Your air conditioner (if it works) or heater WILL be on all the time if you like to live in conditions that don't make you either sweat or shiver like a normal human being. Every electric bill that I received for the apartment was over $200. In the winter I had three months of bills $400-$600 dollars. The final insult was when I moved out (June 30 2009). I turned in my keys and asked to do a walk through. I went to the unit with latest new person they hired (they don't seem to be able to keep people more than 6 months) and showed him everything he said it all looked pretty good especially the bedrooms. The refrigerator was dirty and I acknowledged that and said I would pay the fee for that. I thought everything was fine until on July 9th 2009 I receive a bill from Michael Gale the newest in a line of both miserable human beings and horrible managers. $401 was what I was told I owed in the final kick to the ribs from Saddlebrook. I was charged a general $85 "apartment cleaning fee" which is what I assume they tack on to everyone. The charged me to clean the stove, dishwasher, refrigerator(reasonable charge), oven. The charged me for deep cleaning for 4 rooms, wtf WE ONLY HAVE 3 ROOMS! He said the burners were removed from the oven and the burner plates were missing. THEY WERE NOT. This is a straight up lie to charge me more, I was the last one in the apartment with the new employee when we did the walk through and they were there then. I called Michael Gale today at 859-272-7686 (July 13 2009) to find out what all this was about, he said the walk through I went on actually didn't matter at all, he gets the final word. I signed the form listing what I would be charged if the unit was trashed when I moved knowing that I would clean well and it shouldn't be a problem. If for whatever reason you are thinking of moving here know that they will charge you fraudulent fees upon move out no matter what condition you leave your apartment in.

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